The CSR Newsletters are a freely-available resource generated as a dynamic complement to the textbook, Strategic Corporate Social Responsibility: Sustainable Value Creation.

To sign-up to receive the CSR Newsletters regularly during the fall and spring academic semesters, e-mail author David Chandler at david.chandler@ucdenver.edu.

Showing posts with label Japan. Show all posts
Showing posts with label Japan. Show all posts

Monday, March 16, 2020

Strategic CSR - Microsoft

The article in the url below reports on an interesting finding from a particularly progressive experiment conducted by Microsoft Japan:
 
"Microsoft tested out a four-day work week in its Japan offices and found as a result employees were not only happier – but significantly more productive."
 
Specifically:
 
"For the month of August, Microsoft Japan experimented with a new project called Work-Life Choice Challenge Summer 2019, giving its entire 2,300 person workforce five Fridays off in a row without decreasing pay. The shortened weeks led to more efficient meetings, happier workers, and boosted productivity by a staggering 40%, the company concluded at the end of the trial. As part of the program, the company had also planned to subsidize family vacations for employees up to ¥100,000 or $920."
 
And, the benefits did not stop there:
 
"In addition to the increased productivity, employees took 25% less time off during the trial and electricity use was down 23% in the office with the additional day off per week. Employees printed 59% fewer pages of paper during the trial."
 
The article lists different related experiments with the four-day work week and productivity going on around the world. One German entrepreneur has even instituted a five-hour workday at his firm. Perhaps not surprisingly:
 
"The vast majority of employees – 92% – said they liked the shorter week."
 
The key here, of course, is whether this effect is due to the change itself (because the experiment was new and exciting, and therefore momentarily motivating) or whether there is something fundamental to the structure of a four day work week (and a three day weekend) that enables greater productivity. It seems difficult to believe, for instance, that a group could be 40% more productive in 20% less time. I would think that being able to sustain the same productivity in 20% less time would be a more realistic goal over the medium to long term. Either way, there is growing evidence that the number of hours at work is only loosely related to productivity (see also, Strategic CSR – Productivity). Companies that are willing to innovate in this area are likely to have employees that perform at a higher level, are more loyal, and most likely happier.

Take care
David
 
David Chandler
© Sage Publications, 2020
 
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Microsoft Japan tested a four-day work week. Productivity jumped by 40%
By Kari Paul
November 4, 2019
The Guardian
 

Wednesday, February 8, 2012

Strategic CSR - Civilization

The article in the url below is a review of a book by Niall Ferguson, the Harvard history professor. In the book (titled ‘Civilization: The West and the Rest’), Ferguson details the characteristics of Western/European society that, in his opinion, allowed it to develop more rapidly than any other world region. The six, so-called “killer apps,” are:
  • Competition
  • Science
  • Legal property rights
  • Medicine
  • A consumer society
  • Work ethic

Where other societies have ‘civilized’ and caught-up with the West, Ferguson argues that it is due to emulation, rather than innovation:

Mr. Ferguson shows that the most successful non-Western polities are those that have “downloaded” the six apps. A the top of the class is Japan, whose Western-style armies prevailed over Russia in 1905 and whose politics and economics were rebuilt so effectively after the catastrophe of 1945. … Mr. Ferguson does not claim that the six-app software will work with all socio-cultural hardware. The list of “resterners” for whom the connection broke—or who managed only a partial download—is long. It includes the Ottoman Empire, imperial China, czarist Russia and, more recently, the shah’s Iran.

Reading Ferguson’s list made me wonder what the equivalent “apps” might be that will enable one culture or society (or, ultimately, all cultures and societies) to generate a socially-responsible economy. Ferguson makes no mention of moral or ethical development, or even a set of values that might make one economic system more ethical/socially responsible than another. Clearly the absence of these characteristics was no impediment to rapid economic growth!

If we are to move beyond a focus on economic growth alone to a more sustainable economy/society, however, someone is going to have to write that book, too.

Friday, August 26, 2011

Strategic CSR - Japan

The article in the url below contains one of the more amazing facts from the aftermath of the Japanese earthquake, tsunami, and nuclear power disaster that occurred earlier this year:

Japanese citizens, long renowned for their diligence in returning lost items, have turned in more than $78 million in cash, most of it from lost wallets that washed ashore and some of it from safes found under rubble, in the aftermath of the devastating March earthquake and tsunami.

I have often thought that a good indicator of the strength of a society is how quickly it breaks down under stress. When you think about what happened in New Orleans after Katrina and the recent riots and looting in the UK, it is a phenomenal comment on Japanese society that it remained so strong when so much was thrown at it.

I lived and worked in Japan for six years and know that there are significant disadvantages as well as advantages to such strong social rules and norms. I am enormously proud of my ties to Japan, however, when the advantages are on display as an inspiration to other societies greatly in need of a little more structure and discipline.

Have a good weekend.
David

Friday, October 30, 2009

Strategic CSR - Dolphins

The Cove (http://thecovemovie.com/) is a recently released documentary about an annual cull of dolphins in Taiji, Japan. You can see the trailer for the movie at: http://www.youtube.com/watch?v=OYKNCN1ESZM. It has gained a lot of attention in the West because of the brutality with which the animals are killed and the apparent pointlessness of it all—the market for dolphin meat in Japan is small (as it also is for whale meat). While reviews of the film have largely been positive (in the sense of it being a worthy film), a review in the Financial Times asked some thought-provoking questions that suggest a willingness in the West to moralize without sufficiently questioning equally brutal realities closer to home:

The Cove is weakened only by a few unanswered questions, which the film sheers past in its headlong course. Why is it worse to slaughter dolphins than to slaughter cows or pigs? (Just because dolphins are cuter?) What of Japan's argument that culling dolphins helps preserve smaller fish? And what is so merciful - in comparison with the revealed brutality of Taiji's killing methods - about western slaughterhouses and murder-for-meat industries?

Have a good weekend.
David

Bill Werther & David Chandler
Strategic Corporate Social Responsibility
© Sage Publications, 2006


The grooming of an ingénue
By Nigel Andrews
1109 words
29 October 2009
Europe Ed1
15