The CSR Newsletters are a freely-available resource generated as a dynamic complement to the textbook, Strategic Corporate Social Responsibility: Sustainable Value Creation.

To sign-up to receive the CSR Newsletters regularly during the fall and spring academic semesters, e-mail author David Chandler at david.chandler@ucdenver.edu.

Showing posts with label media. Show all posts
Showing posts with label media. Show all posts

Tuesday, May 5, 2026

Strategic CSR - Ads

 

This is the last CSR Newsletter of the Spring semester.

Have a great summer and I will see you in the Fall!

 


The article in the url below allows me to finish the year's newsletters on a reasonably optimistic note:

 

“Amsterdam is famously a place where anything goes. Prostitution is legal. Coffee shops sell marijuana and hashish. Truffles laced with the psychoactive compounds found in hallucinogenic mushrooms are available at ‘smart shops.’ But what is no longer allowed in the freewheeling city’s public spaces are advertisements for products that some city councilors consider to be true vices: Big Macs. Exotic vacations. Gas-powered cars.”

 

And, rather than some distant commitment to vague action (like most sustainability-related 'solutions'), this ban is substantive and relevant today:

 

“On May 1, Amsterdam became the world’s first capital city to ban ads for fossil fuel products and meat. It’s part of the city’s efforts to discourage consumption of goods linked with high carbon emissions. Ads for airlines, cruises, and faraway destinations are no longer allowed because they implicitly promote the burning of fossil fuels. Ads for beef, chicken, pork and fish are also banned because of the environmental harms caused by animal agriculture.”


The article includes photos of the kind of billboard ads that, starting this past weekend, will no longer be allowed in Amsterdam:

 


     
















Have a great summer. 

David

 

David Chandler

Strategic Corporate Social Responsibility: Sustainable Value Creation (6e)

© Sage Publications, 2023

 

Instructor Teaching and Student Study Site: https://study.sagepub.com/chandler6e  

Strategic CSR Simulation: http://www.strategiccsrsim.com/

The library of CSR Newsletters is archived at: https://strategiccsr-sage.blogspot.com/



In Permissive Amsterdam, Ads for Fossil Fuels or Meat Are Now Verboden

By Cara Buckley

May 1, 2026

The New York Times

https://www.nytimes.com/2026/05/01/climate/in-permissive-amsterdam-ads-for-fossil-fuels-or-meat-are-now-verboden.html


Wednesday, November 12, 2025

Strategic CSR - Crisis management

From what I have learned about crisis communication in recent months, it is essential that an organization has a plan in place ahead of time, which can be implemented smoothly in the event it is needed. This can include plans for communication in the first hour, and then the next 23 hours, and then day-by-day during the first week after the crisis, depending on its severity. In developing that plan, learning from the prior success (and failure) of others can be instructive. Having said that, the article in the url below shows the dangers of a company following this advice too literally and being too formulaic with its crisis response plan -- specifically, the statements by the CEO of Air India, taken in the aftermath of the Dreamliner crash in India, over the summer):

"Campbell Wilson stood in a gray suit before a camera last week to read a carefully worded statement about the plane operated by Air India, the company he leads, that had crashed hours earlier in Ahmedabad, India, with 242 people aboard. His remarks immediately drew criticism. Social media users said he appeared cold and lacking in empathy. Soon after that, another critique emerged: Much of Mr. Wilson's speech was identical to one given five months earlier by Robert Isom, the chief executive of American Airlines, after a deadly crash in Washington."

The article illustrates just how similar the two statements were:

"'First and most importantly, I'd like to express our deep sorrow about these events,' Mr. Isom said in the video published Jan. 29. On June 12, Mr. Wilson began: 'First and most importantly, I would like to express our deep sorrow about this event.' 'This is a difficult day for all of us at American Airlines,' Mr. Isom continued. Mr. Wilson said: 'This is a difficult day for all of us at Air India.' Mr. Isom said, 'I know that there are many questions, and at this early stage, I'll not be able to answer all of them. But I do want to share the information I have at this time.' Mr. Wilson said exactly the same thing, except he didn't say 'early,' and in one instance he used 'we' instead of 'I.' 'Anything we can do now, we're doing,' they promised. Both said their companies had 'set up a special help line,' would 'continue to share accurate and timely information as soon as we can' and were 'working around the clock' to support "passengers, crew and their families.'"

For a more direct comparison, it is interesting to see the two statements pasted side-by-side, with the similar rhetoric highlighted – an illustration that was helpfully provided on social media by Karthik Srinivasan, a communications consultant in Bengaluru, India:


Understandably, this insensitivity has only created more problems for the airline:

"Many who responded to Mr. Srinivasan's post expressed anger and distrust at the airline. The outcry over the remarks has added to the challenges facing Air India as investigators work to understand what caused its London-bound jet to crash moments after takeoff, killing all but one person on board and dozens on the ground."

In response to the criticism, Air India sought to explain its intentions, while avoiding responding directly to the allegations of plagiarism:

"Air India did not address the plagiarism accusations in a statement responding to criticism of Mr. Wilson's remarks. But it acknowledged that it had drawn examples from other crashes. The company said it had "studied many airlines' immediate post-accident statements to identify the clearest, most concise and effective way to convey time-sensitive, critical information at a moment of immense human trauma."

Take care
David

David Chandler
© Sage Publications, 2023

Instructor Teaching and Student Study Site: https://study.sagepub.com/chandler6e  
Strategic CSR Simulation: http://www.strategiccsrsim.com/
The library of CSR Newsletters are archived at: https://strategiccsr-sage.blogspot.com/


Air India's CEO's Remarks After Plane Crash Draw Scrutiny
By John Yoon
June 21, 2025
The New York Times
Late Edition – Final
15

Thursday, October 9, 2025

Strategic CSR - Thinking + inequality

The article in the url below makes the argument that "thinking is becoming a luxury good" and that, specifically, social media and cellphones (the absence of thinking) are driving inequality:

"The idea that technology is altering our capacity not just to concentrate but also to read and to reason is catching on. The conversation no one is ready for, though, is how this may be creating yet another form of inequality."

The cause, the article argues, is related to the connection between reading and thinking:

"Long-form literacy is not innate but learned, sometimes laboriously. … It rewires our brains, increasing vocabulary, shifting brain activity toward the analytic left hemisphere and honing our capacity for concentration, linear reasoning and deep thought."

In contrast, social media and cellphones rewire our brains and thought patterns to discourage thinking:

"The habits of thought formed by digital reading are very different. … Social media platforms are designed to be addictive, and the sheer volume of material incentivizes intense cognitive 'bites' of discourse calibrated for maximum compulsiveness over nuance or thoughtful reasoning. The resulting patterns of content consumption form us neurologically for skimming, pattern recognition and distracted hopping from text to text."

Thus, the more time people spend with cellphones and social media, the more likely they are to affect their behavior:

"… literacy and poverty have long been correlated. Now poor kids spend more time on screens each day than rich ones — in one 2019 study, about two hours more per day for U.S. tweens and teenagers whose families made less than $35,000 per year, compared with peers whose household incomes exceeded $100,000. Research indicates that kids who are exposed to more than two hours a day of recreational screen time have worse working memory, processing speed, attention levels, language skills and executive function than kids who are not."

And the long-term implications could be serious for us all:

"What will happen if this becomes fully realized? An electorate that has lost the capacity for long-form thought will be more tribal, less rational, largely uninterested in facts or even matters of historical record, moved more by vibes than cogent argument and open to fantastical ideas and bizarre conspiracy theories. If that sounds familiar, it may be a sign of how far down this path the West has already traveled."

Take care
David

David Chandler
© Sage Publications, 2023

Instructor Teaching and Student Study Site: https://study.sagepub.com/chandler6e  
Strategic CSR Simulation: http://www.strategiccsrsim.com/
The library of CSR Newsletters are archived at: https://strategiccsr-sage.blogspot.com/


Thinking Is Becoming a Luxury Good
By Mary Harrington
August 5, 2025
The New York Times
Late Edition – Final
SR10
 

Thursday, September 18, 2025

Strategic CSR - Words

The article in the url below, which focuses on declining reading rates (and the associated ability to concentrate) among Gen Z university students, contains a pretty alarming graphic – the "average words per sentence in popular books," measured over 100 years. As you might expect with the ubiquity of smartphone screens and popular apps, such as TikTok, the story is not encouraging:


The Economist suggests that, in addition to a heightened inability to concentrate, "decreasing literary sophistication may lead to decreasing political sophistication," and has found plenty of support that this lack of sophistication is reflected in today's politicians:

"Our analysis of Britain's parliamentary speeches found that they have shrunk by a third in a decade. We also analyzed almost 250 years of inaugural presidential addresses. … George Washington scored 28.7, denoting postgraduate level, while Donald Trump's came in at 9.4, the reading level of a high-schooler."

I wonder how bad things can get.

Take care
David

David Chandler
© Sage Publications, 2023

Instructor Teaching and Student Study Site: https://study.sagepub.com/chandler6e  
Strategic CSR Simulation: http://www.strategiccsrsim.com/
The library of CSR Newsletters are archived at: https://strategiccsr-sage.blogspot.com/


The perils of book-spurning
September 6, 2025
The Economist
Late Edition – Final
71-72
 

Thursday, October 19, 2023

Strategic CSR - Recycle logo

The article in the url below reveals some of the difficulties with using a simplified, generic (albeit well-designed) logo or label to represent a complex construct. Specifically, the article is talking about the universally-recognized recycling logo:

"The 'chasing arrows' logo, designed by a college student for the first Earth Day in 1970, has become ubiquitous on everything from cartons of milk to shampoo bottles as a way to nudge users to recycle packaging rather than discard it."

The trouble is that the logo is now so widely used that companies are putting it on materials that, while theoretically recyclable, are almost never being recycled, at least not in the U.S. The result is a form of false advertising that the U.S. government wants to prevent:

"At issue is the use of the logo along with the 'resin number' of different types of plastics. Resin one and two plastics, such as bottles and jugs, are the most easily recycled products, but those marked with numbers three to seven, categories that include plastic bags, styrofoam and plastic trays, are typically not recycled and are instead sent to landfills or burned."

Again, the issue is not that these plastics cannot be recycled, it is that they cannot yet be recycled efficiently and, as a result, there is no functioning market for the original materials, once they have been used (see Strategic CSR – Labels):

"A new rule was needed, the agency said, to help clear up this confusion. In 2021, California passed a law to restrict the use of the logo to avoid misleading claims about recycling. Environmental groups are pushing for an end to the blanket use of the logo, too, claiming that its use amounts to 'greenwashing' by companies."

We either need to find a way to recycle these plastics in ways that are efficient and practical (without the plastic degrading so much that the recycled material does not have many practical applications), or we need to reduce the amount of single-use plastic in our lives (a challenge that has its own complications; see Strategic CSR – COVID-19):

"Only around 5% of plastics are recycled in the US, a proportion that has been declining since China announced it would no longer be accepting unwanted plastic waste from western countries in 2018. American households produce around 51m tons of plastic waste a year, more than any other country, with much of that either dumped in landfills, incinerated or littered, often ending up in the ocean."

Take care
David

David Chandler
© Sage Publications, 2023

Instructor Teaching and Student Study Site: https://study.sagepub.com/chandler6e 
Strategic CSR Simulation: http://www.strategiccsrsim.com/
The library of CSR Newsletters are archived at: https://strategiccsr-sage.blogspot.com/


Universal 'chasing arrows' recycling symbol could be dumped in US
By Oliver Milman
May 18, 2023
The Guardian
 

Thursday, September 14, 2023

Strategic CSR - #boycott

The article in the url below raises a question that is central to the challenge of strategic CSR – how do firms know what their stakeholders truly care about? More specifically, it focuses on the intersection of strategic CSR and social media, and the extent to which firms should view online 'protests' as a valid indicator of stakeholder values:

"Amanda Booth first witnessed the phenomenon of labeling yourself progressive online while endorsing different values in real life when her white coworkers mentioned buying property in East Austin. The area is popularly known as a redlined neighborhood, primarily housing Austin's Black and brown community. Recently, the East Side has undergone major renovations with new modern houses, trendy bars, and local coffee shops, as gentrification pushes out the original inhabitants of the area. But when Booth, a 24-year old content designer in Austin, confronted her coworkers by explaining that Black and Hispanic people were being displaced from the area, her remarks were met with silence. 'Both of these guys proudly express themselves as being more on the progressive side of the Democratic party,' Booth said. 'Mind you, both of them have houses on the East Side now.' 'It's not enough to believe in racial justice and that Black people deserve things. White people need to begin giving up their privilege. The least they can do is try to plug into Austin's anti-displacement efforts. But I don't really see those people doing that,' Booth continued."

In prior newsletters, I have highlighted instances where companies acted in ways that led to consumer/public backlash (including negative headlines and #boycott protests online), but that did not affect future performance (e.g., Strategic CSR – Uber, Strategic CSR – United, and Strategic CSR – United Airlines). Clearly, all such examples are complicated and, to some extent, idiosyncratic. But, the fact that there are multiple examples suggests that, just because an online #boycott campaign erupts, that should not necessarily be taken as a sign by companies that their stakeholders actually mean what they say (or, at least that a meaningful proportion of them are serious in their online pledges to boycott).

So, what is the takeaway – that firms should not care what is written about them online? Probably not, but I do think that asking stakeholders what they care about is likely the least effective way of finding out. Much of what happens on social media is performative and, at best, captures the social temperature at a moment in time. Such momentary indicators should probably not drive firm strategy. Much better to ensure all action is consistent with the firm's professed values (which should be determined via discourse with stakeholders), and then ride out any criticism that follows. I am guessing if Budweiser had done that over the summer, for example, they may still be making the best selling beer in the U.S.

Take care
David

David Chandler
© Sage Publications, 2023

Instructor Teaching and Student Study Site: https://study.sagepub.com/chandler6e 
Strategic CSR Simulation: http://www.strategiccsrsim.com/
The library of CSR Newsletters are archived at: https://strategiccsr-sage.blogspot.com/


White clicktivism: Why are some Americans woke online but not in real life?
By Brianna Holt
December 9, 2020
The Guardian
 

Friday, April 28, 2023

Strategic CSR - Art

The article in the url below reports on the attempt by an artist, Ben Grosser, to use his work to critique the rise of Facebook, in general, and the role of Mark Zuckerberg in driving that change, in particular:

"When the history of the first decades of this century comes to be written, there will be few more telling artworks than Ben Grosser's film Order of Magnitude. In the 47 minute video, Grosser, a digital artist and professor of new media at the University of Illinois, has spliced together every public instance in which Mark Zuckerberg has talked of 'more' and 'bigger.' The resulting montage of interviews and presentations is a fast forward of the rapid growth of Facebook as, in the chief executive's mouth, thousands become millions then billions. It makes a mesmerising monologue, the story of our times."

By contrast, the equivalent video Grosser made of Zuckerberg saying things related to 'small' or 'decreasing in size' is much shorter:

"The film is part of a double act. Grosser has also spliced together all the moments he can find of Zuckerberg ever mentioning numbers diminishing or things getting smaller. This film runs for 30 seconds, though in a new version for his forthcoming exhibition at the Arebyte Gallery in London, he has slowed those seconds down so it also runs for 47 minutes."

Grosser (as "a teacher of art") uses this work as a foundation for more fundamental activism against the damaging effects of social media. A significant part of that work is trying to alter the perceptions of those who have grown up in an age of social media, which has affected their ability to evaluate its effects, objectively, as well as their notion of what art is:

"Grosser asks his students a question in their first seminar. 'Who here has deleted a social media post within 10 minutes of putting it up, because it didn't have the metric reaction they hoped for?' Every hand goes up. Then he says: 'Now imagine if any of the artists you admire from the past had paid attention to the first 10 minutes of reaction to their work and used that as a guide about whether to throw something away.' If you're going to have original, strange ideas, he suggests, the world might need time to adjust to them."

One interesting innovation he is trying seeks to alter perceptions around the value of each individual post:

"Grosser has been testing a platform that might help with that, too. Minus breaks all the rules of metric-obsessed media. It allows users only a finite number of posts: exactly 100 across a lifetime and there are no likes or follows. The only way you can interact with another poster is by replying. His beta testers have reported some anxieties, which sound a lot like the kind of anxieties that artists have always felt: 'They almost feel like there's so much weight on a post,' he says. 'It's like, 'I'm only going to get 100, what if I blow one on some bullshit?''"

Take care
David

David Chandler
© Sage Publications, 2023

Instructor Teaching and Student Study Site: https://study.sagepub.com/chandler6e 
Strategic CSR Simulation: http://www.strategiccsrsim.com/
The library of CSR Newsletters are archived at: https://strategiccsr-sage.blogspot.com/


How artist Ben Grosser is cutting Mark Zuckerberg down to size
By Tim Adams
August 15, 2021
The Guardian
 

Thursday, April 6, 2023

Strategic CSR - Shein + Boohoo

Following on from Tuesday's newsletter, what evidence do we have that, given the opportunity, people will choose to do the right thing? The article in the first url below suggests, to the contrary, that they might not, and may even prefer not to. Specifically, the article profiles the company, Shein ("officially pronounced 'she-in,' though often pronounced 'sheen'"), which is described as a "Chinese fast-fashion company" and is becoming very popular in the U.S., its "most valuable market." Shein is becoming so popular that it "recently surpassed Amazon as the most downloaded shopping app in the United States." What consumers are attracted to is the shockingly low prices for most items ("things like $1 daisy earrings, $4 bucket hats, $12 cable-knit crop tops, $13 faux leather baguette bags and $29 neon PVC mule sandals"). What they are willing to ignore, it seems, is the ethical compromises that come with producing reasonable quality goods at those very low prices:

"… as Shein has grown, so have questions about its practices. Shein frequently makes headlines for its controversies, like selling a $2.50 swastika necklace or copying the work of designers. … Shein has also been accused of working with suppliers that violate labor laws, and failing to make necessary disclosures about factory conditions. … Last year, a CBC Marketplace investigation found elevated levels of lead in some Shein products, like a toddler's jacket and tiny purse."

As the article notes, fast fashion raises a number of issues that many consumers prefer to overlook:

"All of this has contributed to Shein becoming an archetype of a certain genre of supercheap clothing companies: It is the leader of a pack of Gen Z-favored brands, like Fashion Nova and Boohoo, accused by critics (including those from Gen Z) of contributing to overconsumption and waste. … Still, many of the videos on social platforms made about Shein … inspire comments raising these issues: How can a $4 top be made to last, so it doesn't end up in a landfill? How can the workers who sewed and shipped that garment be compensated fairly? Yet this hasn't deterred Shein's devotees, many of whom feel they haven't seen enough evidence to stop shopping with the brand."

In the article in the second url below, the influence of social media stars is explored in the context of the fast-fashion company, Boohoo. The article discusses how much influencers can increase sales, while at the same time encouraging the worst excesses of the fashion industry, even when "sustainability" is promised:

"Good news for people who like being lied to and wearing clothes that smell of petrochemicals: Boohoo, a UK-based online fast-fashion brand that has grown quickly in the US, has announced that they will be partnering with Kourtney Kardashian to embark on a 'sustainability journey.'"

The theory:

"The destination is unclear, but the 'journey'' will involve 46 limited-edition pieces of clothing made from 'recycled fibers, traceable cotton, recycled sequins and recycled polyester' as well as 'transparent practices for shoppers who want to learn more about the apparel.'"

And, the reality:

"It's unclear how sustainable any of the pieces in the upcoming collection – which ranges in price from $6 to $100 – actually are. The official press release includes absurdist statements such as '41/45 contain pieces that contain recycled fibres like recycles [sic] cotton' with no information about what percentage of the materials are recycled (Boohoo did not respond to repeated requests for clarification). Although the collection promises to be 'traceable,' only 2 items are made with cotton from CottonConnect, an agricultural project that promotes sustainable cotton farming practices with specific farms."

Ultimately, the underlying problem is that a small effort (even of questionable quality) often then excuses the rest of operations, which remain unhindered by even the promise of change:

"Even if Kardashian's range turns out to be as sustainable as Stella McCartney, her collection makes up less than 0.1% of the clothes available on Boohoo. Her endorsement, however, will help the whole company, including the 99.9% of their far less sustainable clothing."

And, the underlying challenge for the whole industry remains problematic:

"Anyone who says a company like Boohoo can create sustainable clothing is lying. Fast fashion retailers – from Shein and its lead-filled $1 sunglasses to Zara and their $50 polyester cardigans – are predicated on a system of always wanting more that is at odds with the environment."

As I have mentioned before (Strategic CSR – Jeans), sustainability, by definition, is the antithesis of fashion. Whenever the underlying goal is to get people to throw away what they have currently and replace it with something sustainable, there is a significant disconnect in coming to terms with the core problem.

Take care
David

David Chandler
© Sage Publications, 2023

Instructor Teaching and Student Study Site: https://study.sagepub.com/chandler6e 
Strategic CSR Simulation: http://www.strategiccsrsim.com/
The library of CSR Newsletters are archived at: https://strategiccsr-sage.blogspot.com/


Overlooking Ethical Concerns for a $7 Tube Top
By Jessica Testa
September 1, 2022
The New York Times
Late Edition – Final
D5

Kourtney Kardashian wants to make Boohoo's fast-fashion sustainable. Spoiler alert: she can't
By Niloufar Haidari
September 12, 2022
The Guardian

Thursday, October 27, 2022

Strategic CSR - Self-esteem

The article in the url below discusses a video launched over the summer as part of the "Dove Self-esteem Project," called Toxic Influence. The video focuses on the effects social media can have on young girls and, in particular, highlights the extent to which neither they, nor their mothers, have any idea about the content to which they are being exposed:


The article explains what happens in the video:

"In the video, one mom says she thinks social media can be good or bad, while another says it can be confidence-building; one girl says she thinks it has had a mostly positive impact on her life. The girls are then told to start scrolling on their phones. Images appear on the big screen, quick clips of TikTok-ish influencers touting weird beauty hacks. 'Most parents underestimate how harmful toxic beauty advice can be on social media,' the text says. Then, out of left field: 'Using face-mapping technology, we put highly toxic advice into the mouths of their moms.' Now the five mothers appear on the movie screen, digitally morphed into the people doling out grotesque recommendations: how you are never too young for 'baby Botox'; how at-home lip-injection kits are so amazing; how there are powders you can ingest to skip meals; how to straighten your teeth with a nail file. 'Skinny,' the last toxic influencer/deepfake mom tells us, 'is never finished.' 'You wouldn't say that to your daughter,' the text announces. 'But she still hears it online, every day.' The mothers are shocked, the daughters contrite."

The point of the article (and video) is not necessarily to highlight the big picture extent to which social media affects young girls' self-esteem, but the extent to which it does that subtly so that, for the most part, people are not aware of the changes that are happening. The author in the article writes this in her concluding paragraph:

"Yesterday I picked up my 10-year-old's old turquoise iPod Touch to see what was on it. I found a few selfies she took — as unsmiling as Morticia Addams, as the kids like it these days. I also found some chatty videos she made of herself painting seashells, copying the style of her favorite arts-and-crafts YouTuber. Every so often, she would bat her tangled hair back with splayed hands, the way people with long nails do. My daughter does not have long nails. Her favorite YouTuber does. The amount of ingested culture in this tiny gesture stopped me short. This was nothing a feed 'detoxed' of teeth-filers would address. It was bigger: everything she sees, all the time, everywhere, an open fire hydrant of messages — including, no matter how much they would prefer to seem above it, Dove's."

Take care
David

David Chandler
© Sage Publications, 2023

Instructor Teaching and Student Study Site: https://study.sagepub.com/chandler6e 
Strategic CSR Simulation: http://www.strategiccsrsim.com/
The library of CSR Newsletters are archived at: https://strategiccsr-sage.blogspot.com/


Soft Soap
By Mireille Silcoff
July 24, 2022
The New York Times Sunday Magazine
Late Edition – Final
7-10
 

Thursday, April 21, 2022

Strategic CSR - Science + social media

In celebration/commiseration of Earth Day on Friday, the article in the url below appeared in the daily Bloomberg Green newsletter that I enjoy receiving (you can sign-up here). This particular post argues that a big part of the problem with conveying the urgency around climate change is not the science behind it so much as the way in which the consensus findings are advertised:

"More than 5 billion mobile subscriptions and 3.6 billion social-media accounts globally are adding up to a massive disruption in human communities' evolutionary context. … Increasing the scale of human interactions by eight orders of magnitude in less than two decades makes even run-of-the-mill misinformation easier to disseminate, more influential, and—a crucial driver—more lucrative than ever."

In other words, simple, dramatic lies spread faster and easier over social media than the complicated, nuanced truth. What does this mean for the science community, in practice, and in particular in relation to the facts of climate change?

"This new global digital landscape is hostile to antiquated 20th-century science communication approaches, up to and including the upcoming United Nations Intergovernmental Panel on Climate Change reports, which comprise multiple volumes, each hundreds or thousands of pages long. 'This is why some people have argued the IPCC should have been dissolved,' said Jennifer Jacquet, [an] associate professor of environmental studies at New York University. Physical science is central to the fight against climate change, but 'it's not really giving us new tools to make a social difference.'"

There is growing evidence that social media has significant negative side effects in terms of enabling communication globally, and this article correlates that harm with the inability of scientists to effectively communicate the implications of their work:

"Amid emergency heat, flooding, and famine, it's even more critical that people recognize and agree at least on the big picture. And yet, as recent history has shown us time and again, they don't. Much of that can be blamed on the pandemic of misinformation—concerning climate change, Covid-19, vaccines, and so much more— now running rampant on social media."

Specifically, while social media is supposed to connect us; in fact, it loosens the quality or strength of those ties:

"The development of digital communications has eroded or vaporized community protections developed over millennia to ensure at least a minimally healthy flow of information, which leads to healthy decision-making. … Think of it like this. If you wanted to make the most obvious statement in the world, you could do worse than: 'Technology now allows people to communicate instantaneously and across great distances.' Yet if you wanted to elicit the most tortured answer in the world, you might ask something incredibly similar: 'What happens when people can communicate instantaneously and across great distances?'"

 

As a result, some scientists have proposed "a new academic discipline" to describe this phenomenon:

 

"As physiology has medicine and climate science has emissions-mitigation and adaptation–planning, they argue, the digital-misinformation pandemic requires an applied science—or as they call it, a 'crisis discipline.'" 

 

A specific label suggested for this new discipline is "agnotology, the study of the creation of ignorance," and it is "a useful and much-needed new lens for understanding the modern world:" 

 

"It also has much more to explore. The authors focus on channels of communication—digital media—but the complexity and diversity of modern audiences and messengers also require study."


Take care

David


David Chandler

Strategic Corporate Social Responsibility: Sustainable Value Creation (5e)

© Sage Publications, 2020


Instructor Teaching and Student Study Site: https://study.sagepub.com/chandler5e 

Strategic CSR Simulation: http://www.strategiccsrsim.com/

The library of CSR Newsletters are archived at: https://strategiccsr-sage.blogspot.com/



As Climate Change Fries the World, Social Media Is Frying Our Brains

By Eric Roston

June 29, 2021

Bloomberg Green Daily Newsletter

https://www.bloomberg.com/news/articles/2021-06-29/as-climate-change-fries-the-world-social-media-is-frying-our-brains

 

Thursday, November 11, 2021

Strategic CSR - Anonymity

The article in the url below is interesting because it is tackling online trolls. Specifically, it addresses the idea that allowing anonymity online increases the overall tension and amount of abuse that we see every day on social media:

"In early July, when England's soccer team lost the European Championship final to Italy on its home turf, the crushing defeat was followed by a torrent of racist abuse on social media directed at the team's Black players. … this episode renewed calls for tech companies to enforce identity verification for their users. A petition of the British government demanding that it make 'verified ID a requirement for opening a social media account' has more than 688,000 signatures. 'We have rights to free speech and association, but as real people, not fake people,' wrote Paul Mason, a columnist for The New Statesman."

Instead, the article questions whether online anonymity is even possible:

"After a decade in which online identity came under increasingly centralized control, in which various digital and offline identities were mingled, and during which personal data became a hot global commodity, control over one's identity is starting to look more like a threatened privilege than a right. To exist online is to be constantly asked to show yourself."

More important, however, the article reports research suggesting that anonymity (or, more likely, "pseudonymity" – the use of a pseudonym to mask our real identity) is not as obvious a cause of online abuse as people might think. First, the author reports research suggesting that anonymity online does not produce the behavior that is commonly attributed to it:

"In studies, for example, anonymous actors tend to be more, not less, sensitive to group norms. More than half of victims of online harassment already know their harassers. While there is scant evidence that 'real name' policies mitigate abuse, there is plenty suggesting that asking people to expose more private information can intensify it. Researchers have found that, in some contexts, the most aggressive commenters have been observed to be more likely to reveal their identities."

Second, the author makes the case that, even if being forced to engage online under our true identities would reduce online abuse for some, it would raise the prospect of real-life abuse for other, more vulnerable groups:

"Writing in response to recent calls for the end of anonymity, the journalist Hussein Kesvani reiterated concerns that compelling identifying information from the most vulnerable could leave them worse off. He also pointed to smaller but more universal losses. … Mr. Kesvani, who recently published a book on the online life of young Muslims, said his research subjects described anonymity and pseudonymity as ways to avoid the gazes of their families, to explore beyond their denominational communities and to socialize — in other words, more or less the same reasons any young person might desire privacy, online or off."

Perhaps more controversially, the author also argues that we already adopt different norms and standards of behavior in the many different facets of our real world lives:

"Of course people might want to construct a new identity [online], out of sight of, say, teachers or co-workers. In this context, asking why someone might say or do something online that they wouldn't in person is as absurd as asking if they'd act the same way in front of their closest friends as they would in front of their parents."

And, then there are developing norms within certain communities where even the concept of your 'real' name is complicated:

"In 2014, during a push to enforce a 'real name' policy across its platform, Facebook found itself directly at odds with transgender users, among many others, for whom chosen names were a condition of using the platform safely, or at all."

Evolving technology, however, threatens to render much of this discussion moot, in a way that is not reassuring:

"Today, it's hard to overstate just how thoroughly connected a typical internet user's various identities — legal, chosen, assigned — have become. … Facial-recognition technology threatens to tie together all of our identities, everywhere and always."

In other words, while you might be able to 'mask' your true identity in one forum, the idea that everything is connected and someone always knows who you are, is a reality that does not seem far away.

Take care
David

David Chandler
© Sage Publications, 2020

Instructor Teaching and Student Study Site: https://study.sagepub.com/chandler5e 
Strategic CSR Simulation: http://www.strategiccsrsim.com/
The library of CSR Newsletters are archived at: https://strategiccsr-sage.blogspot.com/


Rethinking the Divide Over Psudonymity Online
By John Herrman
August 1, 2021
The New York Times
Late Edition – Final
ST9
 

Tuesday, October 26, 2021

Strategic CSR - Methane

Today's newsletter consists primarily of a series of images that appeared in the article in the url below. The first one was taken from a plane flying over a burning crater in the ground:

 
In the article, the caption attached to this image describes it as "Turkmenistan's 'Gates of Hell.'" More specifically, it is a disaster that has been unfolding over decades:


"… a crater 70 meters wide created in a drilling accident, has been burning gas for more than 40 years."


That is a lot of gas and a long period of time and fuels (literally) the focus of the article, which is methane emissions. While methane occurs at a lot lower frequency than carbon dioxide and lasts for less time in the atmosphere, it does much more damage in terms of its heating effects. The United Nations, for example, explains that methane has "a 100-year global warming potential 28-34 times that of CO2.  Measured over a 20-year period, that ratio grows to 84-86 times." Online, there is video of the crater that is able to convey the extent of the disaster much more effectively than a single image (here is a screenshot):

 


The argument being made about methane emissions in Turkmenistan is supported by satellite images showing how much worse those emissions are from the country than from its neighbors:
 


As a result of the damage being done by methane in the atmosphere, one of the hopes for the COP26 meeting starting next week is that it will produce a global agreement to reduce these emissions (see here). There is a lot riding on COP26 and the pre-negotiation media/PR is both getting our hopes up, as well as preparing us for potential disappointment.

Take care
David

David Chandler
© Sage Publications, 2020

Instructor Teaching and Student Study Site: https://study.sagepub.com/chandler5e 
Strategic CSR Simulation: http://www.strategiccsrsim.com/
The library of CSR Newsletters are archived at: https://strategiccsr-sage.blogspot.com/


Turkmenistan's Dirty Secret
By Aaron Clark and Matthew Campbell
October 19, 2021
Bloomberg Businessweek