The CSR Newsletters are a freely-available resource generated as a dynamic complement to the textbook, Strategic Corporate Social Responsibility: Sustainable Value Creation.

To sign-up to receive the CSR Newsletters regularly during the fall and spring academic semesters, e-mail author David Chandler at david.chandler@ucdenver.edu.

Wednesday, September 24, 2025

Strategic CSR - Amazon

The article in the url below indicates how far Amazon has gone to integrate robots into its warehouse operations (very different, and far more advanced in terms of developing a business case, than A.I.): 

"The automation of Amazon.com facilities is approaching a new milestone: There will soon be as many robots as humans."

The article also reminded me of how big Amazon is:

"The e-commerce giant, which has spent years automating tasks previously done by humans in its facilities, has deployed more than one million robots in those workplaces, Amazon said. That is the most it has ever had and near the count of human workers at the facilities."

The impact of robotics on the overall number of employees, as well as the overall efficiency of those workers, is illustrated in the two charts accompanying the article:
 

Take care
David

David Chandler
© Sage Publications, 2023

Instructor Teaching and Student Study Site: https://study.sagepub.com/chandler6e  
Strategic CSR Simulation: http://www.strategiccsrsim.com/
The library of CSR Newsletters are archived at: https://strategiccsr-sage.blogspot.com/


Amazon Nears Robotics Milestone
By Sebastian Herrera
July 1, 2025
The Wall Street Journal
Late Edition – Final
B1, B4
 

Thursday, September 18, 2025

Strategic CSR - Words

The article in the url below, which focuses on declining reading rates (and the associated ability to concentrate) among Gen Z university students, contains a pretty alarming graphic – the "average words per sentence in popular books," measured over 100 years. As you might expect with the ubiquity of smartphone screens and popular apps, such as TikTok, the story is not encouraging:


The Economist suggests that, in addition to a heightened inability to concentrate, "decreasing literary sophistication may lead to decreasing political sophistication," and has found plenty of support that this lack of sophistication is reflected in today's politicians:

"Our analysis of Britain's parliamentary speeches found that they have shrunk by a third in a decade. We also analyzed almost 250 years of inaugural presidential addresses. … George Washington scored 28.7, denoting postgraduate level, while Donald Trump's came in at 9.4, the reading level of a high-schooler."

I wonder how bad things can get.

Take care
David

David Chandler
© Sage Publications, 2023

Instructor Teaching and Student Study Site: https://study.sagepub.com/chandler6e  
Strategic CSR Simulation: http://www.strategiccsrsim.com/
The library of CSR Newsletters are archived at: https://strategiccsr-sage.blogspot.com/


The perils of book-spurning
September 6, 2025
The Economist
Late Edition – Final
71-72
 

Tuesday, September 16, 2025

Strategic CSR - BlackRock

The article in the url below reveals the challenges for organizations responding to multiple stakeholders with competing interests:

"BlackRock Inc. has lost a mandate worth €14.5 billion ($17 billion) with one of the largest pension funds in the Netherlands, amid concerns the world's biggest money manager isn't acting in the best interests of clients when it comes to climate risk. PFZW, which oversees about €250 billion ($290 billion), will instead rely on Robeco, Man Numeric, Acadian, Lazard, Schroders, M&G, UBS and PGGM to oversee an equity portfolio worth some €50 billion, a spokesperson for the pensions manager told Bloomberg on Wednesday."

The article suggests that, having been so outspoken on climate change in prior years, BlackRock has now created this conflict due to its willingness to retreat on previously umambiguous positions:

"PFZW is the latest asset owner to voice discontent with US money managers that have retreated from climate alliances amid an all-out assault on net zero policies by the White House. PME, another Dutch pensions manager, told Bloomberg earlier this year it's reviewing its mandate with BlackRock, valued at some €5 billion."

And, of course, each of BlackRock's stakeholders has its own set of stakeholders that are helping shape decisions and priorities in a ripple effect:

"Dutch pension funds have been under pressure from a local nonprofit, Fossil Free Netherlands, to end their ties with BlackRock. The 'Break with BlackRock' initiative asked savers to urge their pension funds to act, and thousands have done so, according to the nonprofit's website."

Inauthentic values that are applied inconsistently can earn short-term gains at the expense of long-term credibility, and with very real costs:

"PME's senior strategist for responsible investing, Daan Spaargaren, told Bloomberg the €57 billion pension manager's concern was that BlackRock wasn't doing enough to distance itself from the anti-climate rhetoric of the administration of US President Donald Trump. BlackRock and other US asset managers 'aren't condemning what Trump is doing and how he is operating and how he is handling issues like climate change and demolishing the judiciary,' Spaargaren said at the time. 'We are worried about that.'"

Take care
David

David Chandler
© Sage Publications, 2023

Instructor Teaching and Student Study Site: https://study.sagepub.com/chandler6e  
Strategic CSR Simulation: http://www.strategiccsrsim.com/
The library of CSR Newsletters are archived at: https://strategiccsr-sage.blogspot.com/


BlackRock Loses $17 Billion Mandate at Dutch Pension Fund PFZW
By Frances Schwartzkopff
September 2, 2025
Bloomberg
 

Wednesday, September 10, 2025

Strategic CSR - Fur

In class, when I want to demonstrate to students how most things (other than the natural sciences) are social constructs and society's values can shift, relatively quickly, I use the example of fur. 50-60 years ago, I argue, wearing fur was a sign of status; today it is unacceptable, but who knows what society will think about fur in the future. After all, we have used parts of animals for all of our existence – there is nothing objectively 'wrong' about wearing fur. What society thinks about wearing fur is impactful, however, especially if you are a company producing fur or using it to make clothes. I find that trying to understand how society changes its opinion so dramatically (and occasionally rapidly) on such issues is extremely challenging. All of a sudden, or over a long period of time, we stop believing one thing and start believing something else. And logic often has nothing to do with it.

Anyway, the article in the url below suggests I need to update my example as, apparently, fur is back:

"A few weeks before the Manhattan Vintage Show opened this month, its owner, Amy Abrams, was predicting a "fur-a-palooza," with vendors fielding an uptick in demand for fur. … The racks of fox, mink and Mongolian at booths, including the Igala NYC and the Jennie Walker Archive, which was selling a sable coat for $2,495, were swarmed by shoppers, many already wearing fur."

The shift seems sudden, and turns back a slide away from fur that played out over decades:

"It happened slowly — Calvin Klein banned fur in 1994; Ralph Lauren in 2006 — and then all at once. After Gucci announced in 2017 that it would eliminate real fur in its collections, the big luxury fashion houses followed: Michael Kors, Burberry, Prada, Versace, Tom Ford, Marc Jacobs and more. Since introducing her label in 2001, Stella McCartney has been a fiercely vocal animal and cruelty-free advocate. Fendi, which was founded in 1925 as a fur and leather shop in Rome and is owned by LVMH, remains one of the last luxury holdouts."

As a result, the "fur industry" may not be positioned for the revival:

"According to the Fur Free Alliance, global fur production is down 85 percent in the last decade. Roughly 20 million animals were killed as part of the fur trade in 2023 versus 140 million in 2014. The number of fur farms in the European Union fell to 1,088 in 2023 from 4,350 in 2018."

The moral compromise that many appear to be making is that they are wearing "pre-owned" fur clothes, which aligns with the recent rise in popularity of thrift shopping:

"For years, in much of the United States and Europe, wearing real fur has felt taboo. Except, suddenly, some people don't seem to care — especially if the wearer can assert the mantle of 'vintage,' as no animals were freshly killed and upcycling old clothes is more virtuous than buying new."

Some are even presenting vintage as the sustainable option:

"'I think people are really misunderstanding vintage fur versus faux fur,' [Carly Mark, the designer of the fashion line/art project Puppets and Puppets] said. Vintage, in her eyes, is the superior sustainable option. She cited plastics and microplastics in faux fur fibers, often made from petroleum-based materials, as 'worse for the environment in the big picture.'"

Understandably, animal rights activists are not impressed:

"Animal rights groups see vintage fur as a dangerous trend. "If someone sees a person wearing used fur and they don't know it's used, they could very well go buy new fur," said PJ Smith, the director of fashion policy for the Humane Society of the United States."

Take care
David 

David Chandler
© Sage Publications, 2023

Instructor Teaching and Student Study Site: https://study.sagepub.com/chandler6e  
Strategic CSR Simulation: http://www.strategiccsrsim.com/
The library of CSR Newsletters are archived at: https://strategiccsr-sage.blogspot.com/


Wearing It Proudly, and Pre-Owned
By Jessica Iredale
February 16, 2025
The New York Times
Late Edition – Final
ST11
 

Thursday, September 4, 2025

Strategic CSR - 4-day workweek

The article in the url below extolls the demonstrated value of the 4-day workweek – conclusions that have been derived after extensive study:

"In 2022, [the author] signed on as lead researcher at 4DWG, an international NGO that aims to make a four-day workweek the new standard. Since then, we have studied 245 businesses and nonprofits as they adopted four-day-week pilot programs for more than 8,700 workers, in countries including the U.S., U.K., Brazil, Portugal, Germany and South Africa."

First, for individual employees, who work 20% less but receive no reduction in pay:

"69% experience reduced burnout, 42% have better mental health, and 37% see improvements in physical health. Thirteen percent of participants say they wouldn't go back to a five-day schedule for any amount of money."

But, also, for the hiring organization:

"[The researchers asked participating companies] to rate the success of the trials, and they give consistently high scores—an average of 8.2 out of 10. After a year, only 20 companies, less than 10% of the total, decided to discontinue their four-day week. We also saw excellent results in performance metrics such as revenue, absenteeism and resignations."

The prime example for the potential in a 4-day workweek is apparently Microsoft, Japan (see also Strategic CSR – Microsoft):

"In 2019, it instituted a temporary four-day week, closing the office for five consecutive Fridays in August. To make it work, the company mandated that no meetings could go longer than 30 minutes. It also told managers to avoid unnecessary meetings and use face-to-face chats instead. Its widely reported results were striking: Productivity increased by 40% over the trial period, while time off fell by 25%."

Although for different reasons, the results are apparently replicated across all kinds of companies (see Strategic CSR – Unilever) and situations (see Strategic CSR – Productivity):

"Most of the companies in our trials are white-collar organizations, where eliminating meetings and other distractions goes a long way toward making a four-day week feasible. In industries such as manufacturing and construction, time savings are more likely to be found by making the flow of work more efficient through process engineering."

Personally, I do not have any desire to work less, but I do like the sound of enforced 30-minute meetings. Perhaps I'll give that a try, especially on Zoom.

Take care
David

David Chandler
© Sage Publications, 2023

Instructor Teaching and Student Study Site: https://study.sagepub.com/chandler6e  
Strategic CSR Simulation: http://www.strategiccsrsim.com/
The library of CSR Newsletters are archived at: https://strategiccsr-sage.blogspot.com/


Of Course Workers Want a Four-Day Week. Companies Should Too.
By Juliet B. Schor
May 31 – June 1, 2025
The Wall Street Journal
Late Edition – Final
C3
 

Tuesday, September 2, 2025

Strategic CSR - Water + A.I.

The article in the url below does a good job of quantifying the environmental impact (in terms of water) of using A.I.:

"You might not realize it, but every time you ask an AI chatbot a question, a data center is forced to guzzle water. To be precise, a data center requires about a 500-milliliter bottle of water to generate 10 to 50 medium-length GPT-3 responses, according to one analysis. Generating an image uses substantially more water than text, and a video uses dramatically more than an image."

 

The article also does a good job of explaining why the water cost is so high:

 

"Data centers need a way to cool their servers to prevent them from overheating. One of the main methods of doing this is through cooling towers that evaporate water. Data centers also consume water indirectly through electricity generation, since the power plants that feed them energy also need to be cooled."


Take care

David


David Chandler

Strategic Corporate Social Responsibility: Sustainable Value Creation (6e)

© Sage Publications, 2023


Instructor Teaching and Student Study Site: https://study.sagepub.com/chandler6e  

Strategic CSR Simulation: http://www.strategiccsrsim.com/

The library of CSR Newsletters are archived at: https://strategiccsr-sage.blogspot.com/



Thirsty AI Creates Another Climate Risk

By Michelle Ma

May 8, 2025

Bloomberg

https://www.bloomberg.com/news/newsletters/2025-05-08/thirsty-ai-creates-another-climate-risk