| This is the last CSR Newsletter of the Spring semester. Have a great summer and I will see you in the Fall! |
This video is a fascinating resource for anyone interested in the waste-driven online retail economy we have created – both the reality of e-commerce and its long-term implications:
One of the notable quotes about online returns, most of which end up in a landfill:
"E-commerce results in 25 percent of all goods sold being returned. Brick and mortar is about 7 and a half percent."
Of course, although there is no immediate cost to the consumer of returning an unwanted item, the cost of providing that convenience is built into the system, whether internalized in the price of future items, or externalized in the environmental impact of all that economic activity.
Take care
David
David Chandler
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Where Online Returns Really End Up And What Amazon Is Doing About It
January 27, 2022
CNBC
